Work Schedule

Monday to Friday - Dayshift, Full Onsite

Location

BGC, Taguig

Industry

Shared Service

Key Responsibilities

• Manage and guide the credit management team, tracking performance through KPIs and metrics.
• Act as the escalation point for complex, sensitive, or high-risk credit issues.
• Conduct credit assessments and ongoing reviews for new and existing customers, setting and managing credit limits.
• Evaluate the financial health and creditworthiness of clients to minimize exposure to risk.
• Recommend and implement action plans to enhance credit processes, collections, and risk management.
• Maintain and regularly update process flows, SOPs, and desk instructions to ensure compliance and efficiency.
• Coach, mentor, and motivate team members to foster a high-performing and accountable team.
• Ensure adherence to credit policies, collection best ...