Are you passionate about finance, customer relationships, and driving results? We are looking for a Credit Specialist to join our team in Medellín and play a key role in managing customer accounts, improving cash flow, and ensuring efficient credit and collection processes within an international environment.

Responsibilities

• Manage and monitor a portfolio of customer debts and accounts receivable
• Conduct daily collection activities through phone calls and email follow-ups
• Actively follow up with customers to secure payments for overdue invoices
• Investigate discrepancies and resolve billing issues in collaboration with internal teams and customers
• Handle customer inquiries, disputes, and exceptions in a timely and professional manner
• Maintain accurate account records, ensuring all customer interactions, actions, and commitments are properly documented
• Perform daily customer account reconci...