Position Overview
Description We are looking for a proactive Credit/Collections Supervisor/Manager to lead accounts receivable and commercial collections operations for a growing organization in Charlotte, North Carolina. This role is ideal for a hands-on leader who can guide teams, improve performance through data, and build strong partnerships across the business. The successful candidate will bring a forward-thinking approach, confidence working independently, and the ability to manage both day-to-day execution and longer-term process improvement in a dynamic manufacturing environment.
Responsibilities:
β’ Lead daily commercial collections and accounts receivable activities, ensuring team performance aligns with business objectives and service expectations.
β’ Monitor key collection and delinquency metrics, identify trends, and provide clear updates and recommendations to senior leadership.
β’ Set priorities for the team by directing focus toward high-risk or past-due accounts and adju...