Job Summary 

Crew Members are responsible for delivering great guest experiences. They prepare  products according to operational and quality standards, and serve them with enthusiasm in  a clean environment. They work as part of a team to meet our Guests’ needs and give them  a reason to come back. 

Responsibilities 

Team Environment 

• Communicate appropriately with team members, treating others fairly and with  respect. 

• Communicate any concern relative to completing any job assignment to the store  manager. 

• Respond positively to feedback and direction given. 

• Hold themselves accountable for their responsibilities on their shift. 

• Adhere to schedule and arrive ready to work on time. 

Operations Excellence for Guest Satisfaction 

• Hold guests as the highest priority and ensure each guest is highly satisfied with his/her  experience. 

• Respond to specific guest needs and resol...