Job Summary

Responsible for administering the Domestic Violence Residential Services in the Shelter Program, supervising and training Crisis Workers, Night Staff, interns and volunteers who operate the 24-hour hotline. Provides direct service to survivors of violence as needed during their shift.

Essential Functions

1. Manages Crisis Hotline Services using a team management approach and supervises Crisis Workers, Night Staff, and interns/volunteers who work Crisis Desk during their shift
2. Meets with Shelter Program residents as needed and documents all client contact for inclusion in data collection system
3. Ensures C...