Become a Service Coordinator with Critical Environment Technologies in Delta, BC, focusing on optimizing field services and enhancing customer relations. This full-time position is integral to our business operations.
You will play a key role in ensuring our field service activities run smoothly through effective technician scheduling and customer communication. A proactive approach to process improvements and exceptional organizational skills will be essential for your success. Leadership and teamwork are highly valued in this collaborative environment.
Key Responsibilities:
• Develop and maintain technician schedules
• Coordinate communication between technicians and clients
• Monitor team performance and address service expectations
• Confirm and book customer appointments
• Manage quotes, invoices, and service reporting
Requirements:
• 2 years of relevant experience preferred
• Strong organizational and planning skills
• Excellent written and verbal...