CRM & AI Systems Specialist

Full-time | Office / Hybrid
Gordon Hoffman Solicitors

Gordon Hoffman Solicitors is a growing UK legal and financial claims business focused on fraud and APP scam claims.

We are looking for a technically minded systems and automation specialist to help us build and manage modern operational workflows across CRM, AI tools, analytics and automation systems.

This is a hands-on role working closely with management to improve internal systems, automate processes and support future AI-assisted operations.

Key Responsibilities

* Manage and improve HubSpot CRM systems and workflows
* Build and maintain integrations between platforms and APIs
* Support implementation of AI-assisted operational workflows
* Help integrate AI and automation systems into operational processes
* Manage analytics, tracking and reporting systems
* Support reporting, automation and operational effi...