Responsibilities

• Lead multi-tier application infrastructure design, documentation and configuration for medium or large corporate implementations
• Work with CRM applications, operating systems, environments, database technologies, programming languages and communication protocols
• Define the interactions between application packages, databases and middleware systems
• Develop and implement of CRM solution architectures at the specified experience level
• Experience in the use of data and process modelling methodologies, techniques and tools, including a working knowledge of metadata structures, repository functions, and data dictionaries