CRM | Customer Relations Manager Automotive Dealership

Our client, a respected name in the automotive retail industry , is seeking an experienced and dynamic Customer Relations Manager (CRM) to lead the after-sales and service team at their dealership in Johannesburg.

This is an excellent opportunity for a high-performing individual with leadership experience in the automotive sector who is driven by customer satisfaction, team management, and business growth.

Location: Johannesburg

Salary: R20,000 R28,000 Basic + Commission & Incentives

• Proven experience in the automotive industry, preferably in after-sales or service operations
• Strong leadership skills with the ability to manage and mentor a team of Service Advisors
• Experience with customer bookings, service delivery, and client retention strategies
• Ability to upsell service plans, extended warranties, and value-added pr...