Job Title: CRM (Customer Relationship Management) Operations Analyst

Team: Digital Transformation & Technology ( Supporter Engagement & Experience)

Location: Hybrid (split between home-working and either London, Cardiff or Edinburgh)

*This role sits within a pay grade with a pay range of 33,367 to 50,051. The salary on appointment will be set at the lower end of the pay range, to a maximum of 36,704 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.

Context and purpose of role

At the Ramblers, our ability to connect with supporters, manage members, and empower volunteers depends on the smooth running of our CRM (Salesforce). The CRM Operations Analyst plays a vital role in making this possible.

By man...