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CRM Functional Analyst

Company

Azelis Holding S.A.

Location

monterrey, monterrey

Posted

June 17, 2026

Position Overview

Responsibilities
  • Shape the functional design and continuous improvement of Dynamics 365 Sales, Marketing, and Power Platform solutions to align with business objectives and deliver best‑in‑class processes.
  • Optimize the current implementation of D365 according to the needs of Azelis.
  • Act as a functional expert for Sales & Marketing, understanding the components and processes in use and supporting commercial operations to achieve best practice processes with D365.
  • Deliver end‑user training and create/maintain functional training materials.
  • Work with business to identify and improve the ease‑of‑use of D365.
  • Provide insights into user needs related to D365 and recommend enhancements.
  • Support the team in solving requests and incidents while keeping stakeholders informed.
  • Serve as an ambassador of Azelis digital products.
Qualifications
  • 3+ years of hands‑on experience as a Microsoft Dynami...

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