Working in collaboration with retail tean and under the authority of the Retail Manager, the CRM Coordinator will drive customer engagement  and optimize CRM performance.

• Manage and maintain the CRM database, ensuring high standards of data integrity an accuracy.
• Develop and implement CRM strategies to improve customer engagement and retention.
• Analyze customer data to generate insights that support sales initiatives.
• Monitor CRM system performance and recommend enhancements to improves efficiency and functionality.
• Callaborate with sales and marketing teams to design targeted campaigns based on customer segmentation.

To be success in this role, we are looking for a candidate who brings a strong client - centric mindset, excellent interpersonal skills and passion for delivering outstanding luxury experience.

• 3 + years  experience in CRM department.