CRM Manager

Salary: Competitive

Hours: Full time

Location: Hybrid/Cape Town (3 days a week in the office)

About Underground Ecom

Underground Ecom is a leading retention marketing agency, partnering with high-growth ecommerce brands around the world to deliver world-class retention strategies. As the largest Klaviyo Elite Partner in Europe and one of the UK's fastest-growing ecommerce agencies, we pride ourselves on driving measurable results and long-term client success.

Job Overview:

As CRM Manager, you will lead the strategy and execution of services for 3-5 ecommerce clients. The foundation of your role will be creating strategies, communicating with clients, executing within Klaviyo, and managing the projects to ensure we are delivering on our promises and exceeding expectations.

Overview of core responsibilities