CRM Manager

Are you passionate about enhancing customer engagement through data-driven strategies? Join a global, forward-thinking company known for its exceptional customer experience and fast-paced digital innovation. They are expanding their CRM capabilities and, as such, are seeking an experienced CRM Manager to lead a talented analytics team in crafting impactful, personalised customer journeys.

As CRM Manager, you’ll report to the Head of Analytics and work within a dynamic digital team to strengthen their customer-centric approach. You’ll leverage insights and advanced technologies to create strategies that engage customers across multiple channels. This role offers the opportunity to collaborate closely with teams in Buying & Merchandising, Ecommerce, and Brand Strategy, ensuring each customer interaction reflects the brand values and drives customer engagement forward.

In this role, you’ll lead a team responsible for delivering comp...