CRM Architect

Technology & Enterprise Solutions | Senior Leadership Track

Prior experience in construction industry is a strong plus.

Position Summary

The CRM Architect is a senior technical leadership role responsible for designing, implementing, and governing enterprise-wide Customer Relationship Management (CRM) solutions. This individual drives the strategic vision for CRM platforms across the organization, ensures alignment with business objectives, and leads cross-functional teams in delivering scalable, secure, and high-performance CRM ecosystems.

The ideal candidate combines deep technical expertise in CRM platforms (Salesforce, Microsoft Dynamics 365, HubSpot, or equivalent) with strong business acumen, stakeholder management, and an ability to translate complex requirements into robust architectural blueprints.

Key Responsibilities