Drive customer loyalty initiatives at Kiokii Inc. as a CRM Strategist, leading retention and lifecycle marketing efforts. Engage customers through data-driven insights and automated communications.
This strategic role in the Marketing team focuses on enhancing customer experiences by developing targeted CRM strategies. With 5+ years of experience in retention marketing, you will create personalized journeys across channels, manage comprehensive campaigns, and analyze performance metrics. Understanding customer segmentation and marketing automation will be key to your success.
Key Responsibilities:
• Execute CRM and loyalty marketing strategies
• Personalize customer journeys using segmentation framework
• Oversee lifecycle marketing campaigns and communication
• Analyze and report campaign performance metrics
• Maintain compliance with CRM best practices
Requirements:
• Bachelor’s degree in Marketing, Analytics, or similar
• 5+ years in CRM or lifecycle ma...