Kiokii Inc is a premier one-stop retail platform offering Asian trendy products in North America. We provide a huge selection of high-quality and top-hit products from Asia including cosmetics, skincare, beauty, accessories and lifestyle. With our rapid growth, we have 28 stores across North America to-date and more to come!

We are looking for a CRM Strategist to join our Marketing team!

About the Role

We are looking for a strategic, analytical, and customer-focused CRM Strategist to lead customer retention, loyalty, and lifecycle marketing initiatives across our retail channels. You will leverage customer insights, segmentation, and automation to drive long-term business growth and customer loyalty.

CRM Strategy & Lifecycle Marketing

• Develop and execute CRM, retention, and loyalty strategies aligned with business objectives
• Build customer segmentation frameworks and personalized customer journeys across email, SMS, an...