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Cross Technology Managed Services Engineer (L3) Cisco CCNP

Company

NTT Limited

Location

singapore, singapore

Posted

June 23, 2026

Position Overview

Responsibilities
  • Provide Level 2/3 IT network security operations support
  • Respond to incident calls and ensure the SLA to our clients is met
  • Perform changes to the network in-line with the organization’s Change Management processes
  • Ensure compliance to policies, processes and standards, both internal and clients’ organization
  • Prepare network analysis reports, including findings with analysis
  • Participate in regular operations review meetings, including operational issues, tickets review, etc.
  • Participate in projects/activities to support improvement initiatives
  • Conduct proper handover from the project team to operations after commissioning of projects
  • Conduct internal training and/or knowledge transfer to team
  • Update operations documentation (technical, CMDB, etc.)
Requirements
  • At least 5 years of experience providing network operational and administration supporting...

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