On-site - Pasay No Exp Required High/Senior High School Full-time
Job Summary
We are hiring Cruise Specialists for our Mall of Asia site. This role involves assisting customers with cruise-related inquiries, providing accurate information, and delivering excellent customer service. This is a great opportunity for individuals looking to start a career in the BPO industry.
Key Responsibilities
- Handle customer inquiries related to cruise bookings, schedules, and services
- Provide accurate information and recommendations based on customer needs
- Assist customers with reservations, modifications, and general concerns
- Ensure a high level of customer satisfaction through professional communication
- Escalate complex concerns when necessary
Qualifications
- At least a High School graduate (no experience required)
Employee Recognition & Rewards