Position Overview
Step up your career with CSN Collision as a Customer Service Representative, focusing on delivering outstanding service in a collaborative environment. This role demands excellent organizational skills and customer-oriented communication.
CSN Koebel is seeking a motivated individual to assist customers in understanding their collision repair processes. You will maintain customer and vendor interactions, manage payments, and coordinate repair schedules. Your proactive engagement ensures a seamless repair experience for all clients.
Key Responsibilities:
β’ Assist customers with inquiries via multiple channels
β’ Ensure accurate invoicing and payment tracking
β’ Schedule and coordinate repair and evaluation appointments
β’ Manage documentation for compliance and efficiency
β’ Handle customer updates regarding insurance claims
Requirements:
β’ 3 to 5 years of experience in customer service
β’ Automotive parts experi...