The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

The candidate should have 2 main experiences:

• Able to co-ordinate a customer center team /reception and help them to:
• Increase the leads conversion rate
• Improve their media engaging abilities
• Warm-welcome walk-in patients
• Promote and cross-sell additional services, including dermatology, dental, and laser treatments, based on patient needs.
• Persuade patients to proceed with treatment plans recommended by doctors through professional consultation and follow-up.
• Communicate with customers via phone, email, WhatsApp, and online chat, responding promptly and professionally.
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in...