Would you like to work in an international, innovative organization, where we produce high-quality solutions and are constantly looking to enhance existing and develop new offerings? Are you eager to join a professional team and work directly with our customers? Then we have an interesting position in Grundfos for you._
**What is the job about?**
This role reports to the CSSC Manager. It operates on a hybrid schedule from Monterrey, Nuevo Leon, Mexico.
**Your main responsibilities**:
- Follow up on Customer interactions within set SLA.
- Process special orders and inquiries in coordination with the suppliers.
- Support sales teams by handling tenders and projects, including providing dimension, specifications, calculations, time of delivery, operation and maintenance issues, etc.
- Identify business opportunities and handover to external sales.
- Ensure customer master data is updated on portfolio of customers under their responsibility.
- Communicate, collab...