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Customer Account Manager

Company

NTS Mechatronics Singapore Pte Ltd

Location

singapore, singapore

Posted

June 25, 2026

Position Overview

            Responsibilities Manage assigned customer accounts by coordinating order fulfillment, overseeing sales operations, and addressing customer needs promptly 
Build and maintain strong relationships with key customer contacts at commercial and technical levels, ensuring high satisfaction and retention 
Support the Global Account Manager on strategic initiatives, data gathering, and account development activities 
Prepare and process quotations, RFQs, pricing requests, and sales proposals with accuracy and speed 
Track orders, manage delivery schedules, and coordinate internal communication to resolve issues efficiently 
Handle customer queries regarding products, order status, expedites, and post-sales support 
Address and resolve complaints or escalations, collaborating with internal departments for optimal solutions 
Gather customer feedback and market intelligence to inform account strategies and support sales target...
        

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Customer Account Manager

Position Overview

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