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Customer Account Manager / Trainer (AI, WhatsApp, Omnichannel)

Company

sme marketing solutions pte. ltd.

Location

middle road, central area

Posted

July 06, 2026

Position Overview

Responsibilities

  • Manage SME clients and guide them in their digital transformation journey
  • Conduct training workshops (AI, WhatsApp Automation, Omnichannel Marketing)
  • Deliver hands-on coaching using tools like:ChatGPT,WhatsApp Business, and internal platforms
  • Perform product demos and onboarding sessions
  • Design marketing workflows (Lead Gen Automation Conversion)
  • Support clients in campaign execution and optimisation
  • Co-develop training materials, slides, and case studies
  • Build strong client relationships and ensure retention

Requirements

  • Diploma / Degree in Marketing, Business, or related field
  • Experience in training, consulting, or account management preferred
  • Strong knowledge in:AI tools (ChatGPT, automation workflows), Social media marketing (TikTok, Facebook, Instagram), WhatsApp marketing / CRM systems
  • Confiden...

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