Hybrid (2 days office | 3 days home)

£28,000 + Bonus + Company Car Lease Options

A well-established, high-quality housebuilder is looking to appoint a Customer Service Administrator to join their busy and supportive team.

This is a great opportunity to join a brand known for delivering high standards across their developments, where customer experience is a key priority.

The Role
You will act as the first point of contact for customers, managing queries and co-ordinating remedial works to ensure issues are resolved efficiently and to a high standard. Working closely with contractors, suppliers and internal teams, you’ll play a key role in maintaining customer satisfaction across live developments.

Key Responsibilities

* Act as first point of contact for customer enquiries and issues

* Co-ordinate remedial works with contractors and suppliers

* Ensure issues are resolved within agreed timescales

* Manage and respo...