Customer Advisor
Milton Keynes (On-Site)
£14.00 per hour
Full-Time | Flexible Shift Pattern (7:00am - 7:00pm)

We are currently recruiting for a Customer Advisor to join a dynamic and growing team based in Milton Keynes. This is a full-time, on-site position offering a varied and engaging role, supporting both members and students through high-quality customer interactions.

You will play a key role in delivering a first-class enquiry service, ensuring all communications are handled professionally while working towards individual and team targets.

Key Responsibilities

Deliver a high-quality, first-class enquiry service across multiple channels
Make outbound calls to individuals linked to tasks, that require actioning on their accounts
Manage and resolve enquiries efficiently, aiming for 5* customer satisfaction scores
Support members and students, understanding their journey and promoting the value of services and benefits available
Loc...