## Customer Advocacy Program ManagerApplylocations: Sant Cugat del Valles, Barcelona, Spaintime type: Full timeposted on: Posted Todayjob requisition id: Customer Advocacy Program Manager**Description -****Job Summary** • This role owns the global Customer Advocacy STRATEGY. Defines vision, roadmap, governance, and scalability frameworks. Accountable for business impact, stakeholder alignment, and programme evolution. Does NOT execute day-to-day operations. **Responsibilities**FUNNEL STRATEGY: • Define funnel stages, criteria, and conversion targets • Design funnel analytics framework and reporting structure • Set advocate progression milestones and success metrics • Establish governance for funnel process changesASSET STRATEGY: • Set content priorities and editorial themes • Define quality standards and brand guidelines • Approve editorial direction and content taxonomy • Align asset themes with sales messaging and business prioritiesSHAREPOINT STRATEGY: • Define...