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Customer Advocate - Billing and Payments

Company

Watercare Services Limited

Location

auckland, auckland

Posted

July 18, 2026

Position Overview

He kōrero mō mātou | About Watercare

Ki te ora te wai, ka ora te whenua, ka ora te tangata. When the water is healthy, the land and the people are healthy. Now is an exciting time to join Watercare, we're planning to spend $14 billion over the next 10 years to ensure we can continue to support our growing city in a climate-resilient way. When you average that out, that's an investment of $3.8 million every day!

He whakamārama mō te tūranga mahi | About the role

We're looking for a customer-focused and detail-oriented Customer Advocate – Billing & Payments to join our Customer team in Newmarket. In this specialist role, you'll support the management of Watercare's billing and payment processes, ensuring customers receive accurate billing information and exceptional service. You'll work closely with internal teams and external partners to resolve payment and billing issues, maintain customer account information, and provide expert support to frontline teams...

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