Cafe Customer Assistant

All the details

Work Pattern

Week 1

Monday 11:30-15:30
Tuesday 11:30-15:30
Thursday 12:30-16:30
Friday 13:30-17:30
Saturday 13:30-17:30

Week 2

Sunday 10:30-14:30
Tuesday 13:30-17:30
Wednesday 12-16
Thursday 12-16
Friday 12-16

Join our team in the M&S Café - the heart of our store and a place where customers come to recharge. This is a hands‑on, high‑pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five‑star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

• Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
• Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food ...