Overview The Customer Business Outcomes Specialist is a customer-facing role working in partnership with sales leaders, responsible for driving customer business outcomes through industry expertise and value-focused engagement. You will spend the majority of your time with Enterprise customers in the Brazil market across multiple industries, uncovering their unmet and unarticulated needs that lead to transformative business value. In the era of AI your main aim is to help customers become Frontier Organizations.
To be impactful, you are expected to bring in-depth industry insights, influence account planning, build executive relationships (internal and external), align customer priorities, quantify business value, and identify capability gaps. You will collaborate with account teams, industry advisors and your team mates to accelerate and expand our market share. This role drives opportunity creation, pipeline & new opportunity growth, consumption acceleration, and deal closure by ...