Job Title: Customer Care Agent

Location: Manchester Airport

Shifts: 4 on 4 off roster pattern, 20 hours per week, 5 hours 45 minutes per shift

Pay rate: £12.71 per hour

Purpose:

We are looking for 2 X Cleaners to carry out cleaning and deep cleans when necessary, of the ABM crew rooms and communal areas. Furthermore, the successful applicant will be expected to carry out the role of a Customer Care Agent (CCA) within our PRM contract, this will be dependent on operational demand. The purpose of the CCA role is to assist passengers requiring special assistance throughout their airport journey.

Key Responsibilities

Cleaning

• To carry out cleaning duties and responsibilities to a high standard as delegated by the Management Team
• To adhere to cleaning protocol and procedures
• Adherence to the health and safety regulations

PRM

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