Customer Care Agent (m/f/d) – Dutch Market (Inbound)

Based in Barcelona, you will be the first point of contact for Dutch‑speaking and international B2B customers, handling inquiries via live chat, email, and phone.

Your Profile

• Previous experience in B2B inbound support or inside sales
• Confident handling of customer communication via chat, email, and phone
• Strong interest in software solutions and digital tools
• Customer‑focused, with a proactive and solution‑oriented mindset
• Well‑organized, reliable, and comfortable working in a fast‑paced environment
• Excellent verbal and written communication skills in Dutch (Level C2) and English (Level C1)

What Your Future Business Day Could Look Like

• You’ll support customers on technical and product‑related questions, ensuring prompt and accurate resolution.
• All interactions are accurately documented and customer data...