About the Company

Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.

Responsibilities

• Manage customer calls and request relevant information


• Handle customers' emails and live chat enquiries regarding pre-sales and after sales service enquiries


• Liaise with Logistics, After Sales Service and global boutiques on daily basis


• Follow up the offline store enquiries and complaints


• Other ad-hoc projects assigned by the manager

Requirements

• Minimum 3 years relevant experiences in customer service or luxury retail field


• Proficient with MS Office


• Fluent Arabic and English


• Able to work independently with minimal supervision


• Proactive, patient and committed <...