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Customer Care Associate (Outpatient) - Day Shift, Per Diem

Company

Adventist Health

Location

Ukiah, California

Posted

July 08, 2026

Position Overview

Job Summary:

Performs general administrative duties and customer service. Assists in all aspects of front office functions to provide quality service to patients and staff. Provides communication, information, assistance and coordination for all customer requests in designated facility location. Provides patient care support. Maintains excellent customer service.


Job Requirements:

Education and Work Experience:

  • High School Education/GED or equivalent: Preferred
  • Associate's/Technical Degree or equivalent combination of education/related experience: Preferred
  • Essential Functions:

  • Answers phone, takes messages and directs call to the appropriate person. Admits patients into clinic. Pulls charts, processes encounter forms, verifies insurance and patient information in computer. Makes appropriate updates, copies/scans insurance information for clinic registration. Prepares charts with appropriate forms necessary to co...
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