Are you passionate about helping people and delivering service that truly makes a difference? We are currently seeking experienced Chat Support Consultants to join our growing medical support team. This role is perfect for customer-focused individuals who can provide reassurance, professionalism, and efficient support in a fast‑paced environment aligned to UK operational hours. You’ll be joining a dynamic and supportive workplace where quality service, teamwork, and growth are highly valued.

Your Role

• Support customers through live chat and other communication channels
• Deliver professional, empathetic, and solution‑driven customer service
• Assist customers with queries while ensuring accuracy and efficiency
• Handle sensitive situations calmly and professionally
• Follow internal procedures and escalates concerns where necessary
• Maintain high service standards and customer satisfaction levels

Wh...