Customer Care Coordinator

Location: Leicestershire (South)
Salary: Up to £35,000 (depending on experience)
We are partnering with a highly successful, established business, Known for their high standards of service, they foster a modern and collaborative working environment.

We are seeking a proactive and organised Customer Care Coordinator to join an established team. Reporting directly to the Customer Care Manager, you will act as the vital link between customers and site teams to ensure maintenance and defect issues are resolved efficiently.

Key Responsibilities

Act as the first point of contact for customer queries, ensuring all maintenance issues are logged and tracked accurately.
Schedule appointments for suppliers, and internal site teams to address remedial works.
Collaborate with internal buying departments to order required materials and coordinate sub-contractor works.
Work closely with Site Managers, Sales Teams, and the Customer C...