The Role

We are looking for an organised and friendly Customer Care Consultant to provide phenomenal customer service within our Rockhampton Trade Store!

Acting as the face of the business, you will bring friendliness and effective communication over the phone, and over email. You’ll be crucial in delivering a fantastic customer service experience with about 30 points of conversation or investigation each day. You'll be a member of a close-knit team of 7, making this role ideal for someone looking for a company to call home.

We are looking for a team and culture fit over all else! If you want to be part of a close-knit team that treats each other well, apply with us today!

What You’ll Be Doing:

• Act as the first point of contact for customers by phone, and email.
• Provide expert advice on a wide range of industrial products.
• Keep administration organised as required
• Uphold safety sta...