To provide efficient and courteous customer care to existing and potential customers based in the Nordic Region (Finland/Sweden).
To provide the required office support for sales and support personnel.
Handling general enquiries from customers, sales.
Duties & Responsibilities
Manage the sales order process through to billing using SAP status reports, ensuring that corporate guidelines on the method of shipment are adhered to.
Ensure that sales orders are processed within agreed deadlines and that customers and the sales team are informed of delivery dates and any subsequent changes.
Liaise with Sales and Technical Support to ensure that all deliveries are carried out in line with customer expectations.
Liaise with Purchasing, Warehouse, Sales and Support to ensure timely dispatch of orders.
Ensure that quotations are raised by the sales team ...
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