JOB DESCRIPTION

• Greet and offers assistance to patients / customers who require help.
• Keeps confidentiality of patients’ personal and medical history.
• Works closely with Consultants & staff (clinical & non-clinical) to ensure smooth coordination and continuous communication to meet patients’ needs.
• Report to Head of Service for any malfunction of machine / equipment.
• Delivers accurate information and efficient service in answering requests, providing information and resolving issues on services for customers.
• Provides prompt personalised service to all inquiries (written, verbal & telephone) and feedback from customers.
• Responsible and accountable to carry out duties as employee stipulated in OSH Act & Regulations 1994.
• To take responsibility to carry at work for the safety of yourself and other persons.
• To cooperate with your employer or any other person in the discharge of any duty.
• T...