Job Description - Customer Care Executive cum Admin
Location - Bangalore (on site)
CTC - 2 -3 lpa
About Bene Kleed
Bene Kleed is one of India’s fast-growing fashion brands focused on trend-first collections, community-led growth, and strong customer experience. We’re looking for a proactive and customer-obsessed Customer Care Executive who can build meaningful customer relationships while ensuring smooth CRM and support operations.
Role Overview
The Customer Care Executive will be responsible for handling customer interactions across Whats App, Instagram, email, and support channels while ensuring fast resolution, high satisfaction, and strong brand communication.
The role also involves CRM management, customer lifecycle tracking, return reduction, and feedback analysis to improve overall customer experience.
Key Responsibilities
Customer Support & Query Resolution
* Handle customer queries across Whats App, Instagram, email, and support platforms
* Ens...