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Customer Care Representative (f/m)

Company

FedEx

Location

Katowice, Silesian Voivodeship

Posted

June 01, 2026

Position Overview

<p>CE Operations: Customer Support; Customer Support (Phone; Email; Chat etc.); Account Creation; Basic Process Onboarding; Bookings; Customer Inquiry; Customer Quotes; Complaint Handling; Issue Resolution; Case Management; Service Recovery; Pro-active Prevention; Claims Handling; Escalated Issue Resolution; Tracking; Customer Relationship Management; Single Point of Access (SPOA)<br><p><strong>Customer Service Representative  (Fraud support for customers in Europe)</strong></p><p></p><p></p><p><strong>We have an exciting opportunity for you to join our team of Customer Service Representative-Associates (f/m)</strong></p><p><strong>Who we are:</strong></p><p>FedEx is the largest express transportation company in the world. Sure, we deliver packages, but this is just part of the story. Today with an extensive network in more than 220 countries and territories, we’ve made log...

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