**Customer Care Representative II**

**Grand Prairie, TX, 75050**

**Location:** This role requires associates to work from the posted locations full-time, enabling consistent face-to-face collaboration, teamwork, and direct engagement. This policy promotes an environment built on in-person interaction, communication, and immediate support.

_Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law._

_This position will have on-site training Monday -Friday for the first 8 weeks, onsite post training (Nesting) for additional 6 weeks and 60 days after Nesting. You must have 100% attendance during the full 8 weeks of training. Start date: 8/31/2026._

**Start date: 8/31/2026**

+ **Training hours: 8am - 5 pm EST**
+ **Post Training: Ability to work any 8-hour shi...