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At Clario, a part of Thermo Fisher Scientific, we are dedicated to transforming lives by unlocking better evidence in clinical research. As a Customer Care Representative, you will provide front-line support to customers via phone or E-Mail for all assigned product lines (which may include all or some of the following: Cardiac Safety, Respiratory and/or ePRO). Troubleshoot transmission or other equipment usage problems. Handle re-supply and report requests in a timely and efficient manner.
What We Offer
Competitive compensation
Flexible working arrangements supporting work-life balance
Opportunities for professional development and career growth
Collaborative, global team environment
What You’ll Be Doing
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Obtain demographic and visit information for all incoming calls for assigned product lines and resolve any outstanding issues within 24...