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Customer Care Representative (Tier 2) (Hermosillo)

Company

Link-Worldwide

Location

hermosillo, hermosillo

Posted

June 19, 2026

Position Overview

Remote position.

Job Title: Customer Service Agent Responsibilities
  • Engage with Customers, tailoring interactions for an exceptional experience.
  • Address customer needs.
  • Provide accurate information and resolve issues.
  • Handle feedback and complaints professionally, striving for Customer satisfaction.
  • Stay updated on regulations and policies.
Qualifications
  • High school diploma (Bachelor's degree preferred).
  • Previous customer service experience, healthcare industry experience a plus.
  • Excellent interpersonal skills, problem-solving abilities, and empathy.
  • Proficiency in customer service software and EHR systems.
  • Commitment to patient confidentiality and data security.
Benefits
  • Competitive compensation and benefits.
  • Opportunities for professional growth.
  • Join a supportive team dedicated to improving the patient exp...

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