Job Description
Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.SME in Denial ManagementProvide trend analysis of issues with their appropriate solutions to the respective supervisor.Review remittance and action the claim for solution towards payment.Respond to customer requests by phone and/or in writing to ensure timely resolution of unpaid and denied claims.Adhere to SOP guidelines within established productivity standards.Report changes identified on payer adjudication guidelines.Knowledge on appeals management.Attending meetings and in-service training to enhance Accounts Receivable knowledge, compliance skills, and maintenance of credentials.Ensure complete adherence to TAT and SLA’s as defined by the customerMaintaining patient confidentiality.Required Skills for this role include:
5+ yea...