Elevate your career as a Customer Care Specialist with ATS Life Sciences in Cambridge, ON. Engage with customer's orders, coordinate services, and support quality production every day.
As a key member of the ATS Life Sciences Systems team, this role focuses on customer support, order management, and service coordination. You will act as the primary point of contact for all customer inquiries, maintain ERP system entries, and track customer communications. Your contributions will directly impact the efficiency of customer installations and support operations across various sites.
Key Responsibilities:
• Manage order entry and maintenance through the ERP system
• Serve as main contact for customer communications
• Coordinate service visits and installations for clients
• Support warehouse inventory management and logistics
• Track customer satisfaction and manage service tickets in Jira
Requirements:
• Post-secondary education in Supply Chain or Business Admini...