As a Customer Care Specialist your responsibilities are:

* Act as the first point of contact for customers across multiple channels

* Resolve and follow up on customer questions, issues and requests

* Proactively think along on customer‑focused solutions and improvements

* Collaborate closely with internal teams and external partners

* Identify recurring issues and propose process optimisations

A successful Customer Care Specialist should have:

* 2-5 years of experience in customer care, customer support or operations

* Strong customer focus with excellent communication skills

* Proactive, hands‑on and comfortable in a dynamic environment

* Fluent in English and Dutch or French

Our customer offers you:

* Permanent contract in a future‑oriented, growing sector

* Competitive salary package with additional benefits

* Flexible working arrangements with remote work opti...