Position: Customer Care Specialist (Dutch)

Location: Remote/work from home in Hungary

Employment type: Full-time

We are working with a BPO known for great employee satisfaction ratings to find experienced Dutch-speaking Customer Care Specialists to work remotely in Hungary. The successful candidates will support customers of an e-commerce brand.

Duties and Responsibilities:

• Conduct technical-based customer assistance through voice, chat, and email in a timely manner.
• Provide an exceptional customer experience.
• Document each interaction in a dedicated CRM system.
• Act as a key participant within the internal team by taking part in department initiatives, providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department.

Requirements:

• Ability to effectively and correctly com...