Elevate customer satisfaction as a Warranty and Customer Care Specialist at Jayman in Edmonton, AB. This full-time role focuses on appointment scheduling and maintaining quality service.
In this position, you will collaborate with customers and trades to ensure exemplary repair and maintenance services. Bring strong organizational skills and a proactive approach in handling various service requests and emergency calls. Your role is crucial in enhancing the overall customer experience and keeping the Jayman Sales Centres and Showhomes in prime condition.
Key Responsibilities:
• Schedule and coordinate appointments with customers
• Lead various trades to complete on-site repairs
• Handle emergency calls with strong organizational skills
• Sign off on service requests for timely customer support
• Maintain communication with customers and team members
Requirements:
• Red Seal certification in building trades required
• 3-5 years experience in construction/war...