Customer Care Specialist (Hybrid)
Swedesboro, NJ
Hybrid Schedule (2 Days In Office / 3 Days Remote After Training)
Full-Time
Join the Largest U.S. Veterinary Compounding Pharmacy
Are you passionate about helping people (and pets)? We're looking for compassionate, customer-focused professionals to join our Customer Care team. In this role, you'll provide exceptional service to pet owners, veterinarians, and prescribers while supporting the care of over one million animals each year.
What You'll Do

+ Deliver outstanding customer service with kindness, empathy, patience, and professionalism

+ Assist customers through phone, email, SMS, chat, mailed prescriptions, and other communication channels

+ Navigate patient and prescriber information across multiple systems

+ Handle both inbound and outbound customer interactions efficiently

+ Work collaboratively with pharmacy, fulfillment, and customer care teams

+ Accura...